Capturing Tribal Knowledge


Reading time ( words)

Elizabeth II, Queen of Great Britain and Northern Ireland, made the following salient proclamation more than 50 years ago: “It's all to do with the training: You can do a lot if you're properly trained.” What has held true through the ages is not a secret; people perform better when properly trained.

Walk the Walk

Training is often an afterthought in many organizations, and the longer a company has been in business, the more this seems to apply. While assessing more than 1,000 companies over the past couple of decades, it has been amazing to observe that the biggest offenders of this component are the companies that overuse the sound bite “our most important asset is our people.” When you really dig into the process and peel back the onion, it is clear that their commitment to training is not commensurate with that statement. No matter what you call it: training, coaching, mentoring, etc., what we are really talking about is turning people into a competitive advantage.

A keystone of any world-class organization is the depth and breadth of the training program. Training can be defined as learning that is provided to improve performance on the present job. A well-managed program in a printed circuit board fabricator can mean the difference between average and outstanding performance. Of course, this applies to every industry, but with up to 60 different possible processes, combined with the degree of difficulty required to produce today’s PCBs, it takes on exponential importance.

Read the full column here.


Editor's Note: This column originally appeared in the March 2014 issue of The PCB Magazine.

Share

Print


Suggested Items

This Month in PCB007 Magazine: A Scorecard for Suppliers

03/25/2020 | Patty Goldman, I-Connect007
Al Block and Naji Norder from National Instruments talk about the PCQR2 tool, what that entails, and how companies can use the data-driven analysis to validate the quality of suppliers and potentially save millions.

Show & Tell Feature: New Developments and Opportunities

03/13/2020 | Tara Dunn, OMNI PCB
“Elevate the Excellence of Electronics” was the theme for this year’s IPC APEX EXPO. As expected, the show set the bar high with technical sessions, professional development sessions, committee meetings, numerous networking opportunities, and an exhibitor list that included all aspects of the electronics supply chain. Columnist Tara Dunn explains how she repeatedly found herself interested in multiple sessions being hosted at the same time, and having to pick and choose which session to attend.

IPC APEX EXPO 2020: Day 1 Review

02/05/2020 | Pete Starkey, I-Connect007
2020 was a special anniversary year for IPC APEX EXPO: “Celebrating 20 years of excellence in electronics” was the tagline. Pete Starkey provides a review of the Day 1 activities on the show floor and beyond.



Copyright © 2020 I-Connect007. All rights reserved.